Regardless of which stage in the life cycle that velos-IT are engaged, we adopt a consistent approach to the design and support of any application.

As a company that provides Business Applications design through to Business Applications support, we recognise that the development service has to meet the business requirements, be cost effective, be developed and documented in a professional manner and be architected in such a way that it provides for easy ongoing future support.

If velos-IT are engaged at the start of the life cycle then we will look to provide built-in supportability. If we are engaged following the development and implementation phase, then we will look to retro-fit our supportability features so as to reduce the ongoing support load and to enhance the stability of the customer’s application.

To achieve this high level of service and customer satisfaction our staff have a broad range and many years of experience covering from consultancy level business process to in depth technical capabilities.

Velos-IT’s Service Flexibility and Resource Assistance modules also allow our customers to pick and choose the solution that best fits their needs from the

• provision of individual expert resource for a limited time period to the
• provision of a short term or out of hours managed service to
• provision of a fully outsourced managed service