While many companies, quite rightly, claim that there business systems and applications are different to other companies, this claim holds less water when it refers to the technical infrastructure on which these applications and services run.

Through the use of Open Systems, the virtual defacto standard that both Microsoft and Cisco have become and the reduced number of main players in areas such as Anti Virus, Spam and URL filtering, it is more difficult for IT departments to argue that their company infrastructure is unique.

The reality therefore is that internal IT departments could be wasting resource and money in duplicating the learning, knowledge and development effort necessary to achieve a stable, secure infrastructure necessary to run your business applications.

As part of the Velos-IT package of services we can provide a highly automated, ITIL based process for both monitoring, alerting and resolution of incidents as well as structured and controlled management of the necessary housekeeping activities necessary to maintain a stable systems environment.

With our “Service Flexibility” we can provide this service 24x7, out of hours only, weekend only or any other combination that would assist the customer in achieving higher levels of systems availability and enhanced hours of coverage.