Business enhancing solutions and services for Oracle E-Business Suite, JD Edwards, Microsoft and Qlikview
velos-IT pride ourselves in the fact that over our 7+ years of operation we have 100% retention of our Managed Service customer base and a high repeat business rate for our Consultancy customer base.
We have achieved this by
- Providing high quality services with high SLA delivery and a process focus which invariably exceeds the service levels of the previous support organisation
- Offering a flexible service where we drive towards end customer satisfaction rather than the terms of the contract
- Having a team of subject matter experts that know and understand your system across the full technology stack and therefore don't have to depend on others
- Supplying a wider set of IT support services as requested by our installed customer base so that our customer can have a 1 stop shop for the IT services they require
- Delivering projects on time and within budget
Our experience is that once we have engaged with a new customer they consistently re-engage with us to provide incremental services and projects to the benefit of their business.
Application Managed Service
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With a primary focus on Oracle eBusiness Suite and JD edwards, velos-IT provide a range of support services to our customers. Read More > |
Implementations and Upgrades
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The velos-IT focus for implmentations and upgrades is "on time, within budget and most importantly with a focus on ongoing supportability" Read More > |
Bespoke Development and Support
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Delivering the add on features that differentiate your business from your competition Read More > |
